Project overview
This is an academic and industry collaborative research project funded by ESRC IAA, which aims to improve the user experience for Protolyst. Protolyst is a knowledge management tool that helps users collaboratively capture, contextualise and collate snippets of knowledge from across a range of resources to conduct qualitative research. Currently, it is in an early pilot testing stage and requires a better understanding of its users and their early interactions with the product to investigate the challenges they may face prior to reaching key milestones in the onboarding process.