Student Support Review Regulations
http://www.oiahe.org.uk/.
6.13 Students wishing to submit a complaint to the OIA must do so within the timeframe set down in the Rules of the Student Complaints Scheme which is normally 12 months from the date of the Completion of Procedures letter, unless the Completion of Procedures Letter was issued before 9 July 2015, when the complaint must be submitted within 3 months from the date of the Completion of Procedures letter. A complaint must be made in writing using the Scheme Application Form.
7. Supporting documents
7.1 Supporting documents are located on the Education Support webpages: /edusupport/disability_support/information_for_staff.page